FAQs
1. PRODUCTS
Breads
Q: What breads are available?
A: We offer a variety of freshly baked breads available daily in our stores.
Q: Do available breads vary per branch?
A: Yes, product availability may vary depending on the branch.
Branch Locator – Jelexie Bakeshop
Pastries
Q: What pastries do you offer?
A: We offer different pastries such as Eggpie, Ensaymada, Mamon, and more.
Q: Do available pastries vary per branch?
A: Yes, product availability may vary depending on the branch.
Branch Locator – Jelexie Bakeshop
Cakes
Q: What cake flavors are available?
A: Available flavors may include Chocolate, Mocha, Vanilla, Ube, and Red Velvet.
CELEBRATION CAKES – Jelexie Bakeshop
Q: Do you have ready-made cakes?
A: Yes, ready-made cakes are available in branches.
Pasalubong
Q: What pasalubong products do you offer?
A: We offer selected pasalubong items perfect for gifts and travel.
DELIGHTFUL TREATS – Jelexie Bakeshop
2. CAKES & CUSTOMIZATION
Customized Cakes
Q: Do you accept customized cakes?
A: Yes! We accept customized cakes for all occasions.
Q: What occasions do you customize cakes for?
A: Birthdays, weddings, anniversaries, christening, and more.
WEDDING CAKES – Jelexie Bakeshop
Q: How many days before should I order?
A: We recommend 5-7 days advance order.
Q: Can I send my own design?
A: Yes! You may send your preferred cake inspiration or photo reference.
Q: How can I get a quotation?
Please send:
· Cake design/photo
· Size
· Flavor
· Dedication
· Preferred pick-up/delivery date
Cake Reservation
Q: How do I reserve?
A: Kindly provide cake flavor, size, branch, and pick-up date.
3. ORDERING & DELIVERY
How to Order
Q: How can I order?
A: You may order through website, Facebook page, branch hotline, or walk-in purchase.
Kindly Fill up details needed:
· Name:
· Address:
· Contact Number:
· Order:
Delivery
Q: Do you offer delivery?
A: Yes, selected branches offer delivery service.
Q: What areas are covered?
A: Delivery coverage depends on branch location.
Payment Methods
Q: What payment methods do you accept?
A: We accept Cash, GCash, Bank Transfer, and QR PH
Advance Orders
Q: Can I place advance orders?
A: Yes! Advance orders are accepted for cakes and bulk orders.
4. STORE LOCATIONS
Branch Information
Q: Where are your branches located?
A: Please visit our Branch Locator page for the complete list of branches.
Branch Locator – Jelexie Bakeshop
Q: What are your store hours?
A: Most branches operate from 7:00 AM – 8:00 PM.
5. PROMOS & DISCOUNTS
Promos
Q: Do you have ongoing promos?
A: Yes! Please check our latest promos on our website and Facebook page.
➡ Transfer to Human Chat / Admin
6. FRANCHISE INQUIRY
Franchise
Q: Do you offer franchise opportunities?
A: Yes! Jelexie Bakeshop offers franchise opportunities.
Q: How can I apply for franchise?
A: Please provide Full Name, Contact Number, and Preferred Location.
7. CUSTOMER SUPPORT
Support
Q: How can I contact customer support?
A: You may contact us through Facebook Messenger (w/link), Website Chat Support, or Official Hotline. Call 09190655620.